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With the JumpStart Program, you receive the attention of a Contactual OnDemand Contact Center professional to assist you
in planning, analyzing, training, and configuring the contact center. During JumpStart, a Contactual professional conducts
web and phone training sessions designed for administrators, customer services managers, and training managers. Customers
learn to configure the support center and train agents and supervisors. With expert guidance, customers collect the information
needed to customize a contact center. Agents and managers are given access to online training and, for quick reference,
on-screen configuration help.
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